We're sorry, but Wisteria Lane Gifts (www.wisterialanegifts.com) can not accept returns or exchanges on personalized or engraved merchandise. However, damaged or incorrect personalization or engraving on the part of Wisteria Lane Gifts will result in replacement of item at company's cost. Additionally, WLG's can not accept returns if packaging has been opened. Please inspect all items immediately upon receipt of delivery, as errors or defects must be reported to Wisteria Lane Gifts within 3 business days or no corrections or replacements will be made. ERRORS MUST BE REPORTED TO COMPANY VIA EMAIL AT: [email protected] or by phone at (630) 620-6109. Please be sure to include your name, order number, item number, reason for wanting to return item, and a phone number for us to contact you to expedite your request. If a return is warranted, we will provide you with a return authorization number (R.A#). NO RETURNS WILL BE ACCEPTED WITHOUT AN R.A#
We at Wisteria Lane Gifts strive to provide you with quality gifts at affordable prices. We want you to be happy with your purchase - and we will make every effort to correct your order if it is due to our error.
